Dynamism and personalisation of customer communications
As we have mentioned in previous articles, customer communications are crucial for a business because, depending on the quality of [...]
What do analysts value in a CCM customer communication solution?
Often business software solutions, cloud solutions and other types of business tools focus the definition of their functionalities and features [...]
Trends 2021 in digital customer communications
The world of customer communications is constantly changing and, with the speed at which our technology is advancing, these changes [...]
Features to highlight in customer-oriented CCM solutions
In a previous article, we outlined the main benefits that a CCM solution could provide in terms of increasing customer [...]
CCM solutions and customer retention: what are the benefits?
In these times of uncertainty and chaos, many companies have been forced to cut their marketing budget due to the [...]
Aspire places us once again in the leadership of customer communication management solutions.
We have consolidated our position in Spain as a leader in the generation of documents and forms with the highest [...]
Choosing a CCM solution (Customer Communication Management) quickly and well
When you choose a customer communication management (CCM) software - or any other business software, for that matter - you [...]
From intelligent documents to dynamic communications
That the relationship with our clients is changing is a fact we can all appreciate. New technologies and the massive [...]
How to boost the digital sales process in the insurance sector
Do you want to give your customers access to their pre-contractual policy documentation anytime, anywhere? Sign and contract it from [...]
Aspire positions iberDok as the most powerful document and form generator
We are pleased to share with you this news that makes us very proud because we have achieved the objectives [...]
Where the Customer Communications Management (CCM) industry is headed
At the beginning of 2020 we are in the midst of the digital customer era, but customer communication management (CCM) [...]
The Return on Investment (ROI) of Customer Communication Management
Customer Communication Management (CCM) technology is designed to help organizations create, distribute, and manage multi-channel communications for greater customer satisfaction, [...]