The challenge of personalising communications to improve the customer experience
Nowadays, companies generate a high volume of information and documents that they send to their customers through more channels than [...]
Features to highlight in customer-oriented CCM solutions
In a previous article, we outlined the main benefits that a CCM solution could provide in terms of increasing customer [...]
CCM solutions and customer retention: what are the benefits?
In these times of uncertainty and chaos, many companies have been forced to cut their marketing budget due to the [...]
Aspire places us once again in the leadership of customer communication management solutions.
We have consolidated our position in Spain as a leader in the generation of documents and forms with the highest [...]
Choosing a CCM solution (Customer Communication Management) quickly and well
When you choose a customer communication management (CCM) software - or any other business software, for that matter - you [...]
From intelligent documents to dynamic communications
That the relationship with our clients is changing is a fact we can all appreciate. New technologies and the massive [...]
Where the Customer Communications Management (CCM) industry is headed
At the beginning of 2020 we are in the midst of the digital customer era, but customer communication management (CCM) [...]