{"id":14643,"date":"2025-12-19T15:27:20","date_gmt":"2025-12-19T14:27:20","guid":{"rendered":"https:\/\/iberdok.com\/2022\/10\/26\/personalized-communication-and-intelligent-document-generation-in-banking-and-insurance\/"},"modified":"2026-04-23T13:18:55","modified_gmt":"2026-04-23T11:18:55","slug":"personalized-communication-and-intelligent-document-generation-in-banking-and-insurance","status":"publish","type":"post","link":"https:\/\/iberdok.com\/en\/2025\/12\/19\/personalized-communication-and-intelligent-document-generation-in-banking-and-insurance\/","title":{"rendered":"Personalized communication and intelligent document generation in banking and insurance."},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p data-start=\"39\" data-end=\"380\">The finance, banking, and insurance sectors are undergoing an unstoppable digital revolution, with connected customers and a growing demand for omnichannel services. Both corporate and individual clients demand personalization, appropriate treatment and communication at the right time, as well as operational efficiency in service delivery.<\/p>\n<p data-start=\"382\" data-end=\"542\">A CCM system such as iberDok facilitates the fulfillment of these demands through numerous functionalities and application areas. Some of them are listed below:<\/p>\n<ul data-start=\"544\" data-end=\"1015\">\n<li data-section-id=\"faboh\" data-start=\"544\" data-end=\"666\">Commercial information with personalized products and prices: consumer loans, new pension plans, ATM fee changes, etc.<\/li>\n<li data-section-id=\"14gah53\" data-start=\"667\" data-end=\"752\">Loan simulations, mailing campaigns for home\/health insurance, credit cards, etc.<\/li>\n<li data-section-id=\"i4q5rd\" data-start=\"753\" data-end=\"827\">Generation of documents with product conditions for customer signature<\/li>\n<li data-section-id=\"qx4a9q\" data-start=\"828\" data-end=\"842\">Risk files<\/li>\n<li data-section-id=\"1jtvfvx\" data-start=\"843\" data-end=\"901\">Suitability \/ appropriateness tests (MiFID regulation)<\/li>\n<li data-section-id=\"1oo38xs\" data-start=\"902\" data-end=\"940\">Executed transactions and receipts<\/li>\n<li data-section-id=\"chjo2c\" data-start=\"941\" data-end=\"977\">Regulatory and legal information<\/li>\n<li data-section-id=\"nhywal\" data-start=\"978\" data-end=\"1000\">Portfolio tracking<\/li>\n<li data-section-id=\"138am8u\" data-start=\"1001\" data-end=\"1015\">Statements<\/li>\n<\/ul>\n<blockquote>\n<h5 data-start=\"1017\" data-end=\"1216\">iberDok adapts its flexible structure to meet the needs of sectors with the highest demand for digital transformation, providing secure and personalized documents in areas where privacy is essential.<\/h5>\n<\/blockquote>\n<p data-start=\"1218\" data-end=\"1385\">Some sector experiences include implementations in critical productivity areas related to document and communication generation, for example in investment departments.<\/p>\n<p data-start=\"1387\" data-end=\"1441\">The needs in these areas can be summarized as follows:<\/p>\n<ul data-start=\"1443\" data-end=\"2075\">\n<li data-section-id=\"aqbyda\" data-start=\"1443\" data-end=\"1616\">Search for a solution for automatic document generation that could be used consistently across all applications being developed in the credit risk management department.<\/li>\n<li data-section-id=\"1vl0fhu\" data-start=\"1617\" data-end=\"1714\">Requirement for ease of use and agility in the development and maintenance of base templates.<\/li>\n<li data-section-id=\"19z19li\" data-start=\"1715\" data-end=\"1791\">Possibility of integration with different technologies and data sources.<\/li>\n<li data-section-id=\"19oq0lr\" data-start=\"1792\" data-end=\"1930\">Dynamism and versatility when designing templates and representing variable data with different styles: charts, tables, QR codes, etc.<\/li>\n<li data-section-id=\"veyap6\" data-start=\"1931\" data-end=\"1983\">Ability for end users to maintain the templates.<\/li>\n<li data-section-id=\"qojn72\" data-start=\"1984\" data-end=\"2075\">Closeness and flexibility, with the ability to adapt to the specific needs of the Bank.<\/li>\n<\/ul>\n<p data-start=\"2077\" data-end=\"2164\">The implementation of the solution produces a number of important qualitative benefits:<\/p>\n<ul data-start=\"2166\" data-end=\"2451\">\n<li data-section-id=\"2cu6n4\" data-start=\"2166\" data-end=\"2222\">Unified system for generating reports and documents.<\/li>\n<li data-section-id=\"e5cf6p\" data-start=\"2223\" data-end=\"2304\">Low economic impact in the development and maintenance of document templates.<\/li>\n<li data-section-id=\"55emkq\" data-start=\"2305\" data-end=\"2357\">Standardization and homogenization of documents.<\/li>\n<li data-section-id=\"8g56mp\" data-start=\"2358\" data-end=\"2419\">Efficiency in report generation, reducing time and costs.<\/li>\n<li data-section-id=\"ll4sjj\" data-start=\"2420\" data-end=\"2451\">Elimination of human error.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-14422\" src=\"https:\/\/iberdok.com\/wp-content\/uploads\/2021\/10\/casos-uso-sector-financiero-pre-sin.png\" alt=\"\" width=\"421\" height=\"301\" srcset=\"https:\/\/iberdok.com\/wp-content\/uploads\/2021\/10\/casos-uso-sector-financiero-pre-sin-200x143.png 200w, https:\/\/iberdok.com\/wp-content\/uploads\/2021\/10\/casos-uso-sector-financiero-pre-sin-300x214.png 300w, https:\/\/iberdok.com\/wp-content\/uploads\/2021\/10\/casos-uso-sector-financiero-pre-sin-400x286.png 400w, https:\/\/iberdok.com\/wp-content\/uploads\/2021\/10\/casos-uso-sector-financiero-pre-sin-600x429.png 600w, https:\/\/iberdok.com\/wp-content\/uploads\/2021\/10\/casos-uso-sector-financiero-pre-sin-768x549.png 768w, https:\/\/iberdok.com\/wp-content\/uploads\/2021\/10\/casos-uso-sector-financiero-pre-sin-800x571.png 800w, https:\/\/iberdok.com\/wp-content\/uploads\/2021\/10\/casos-uso-sector-financiero-pre-sin-1024x731.png 1024w, https:\/\/iberdok.com\/wp-content\/uploads\/2021\/10\/casos-uso-sector-financiero-pre-sin-1200x857.png 1200w, https:\/\/iberdok.com\/wp-content\/uploads\/2021\/10\/casos-uso-sector-financiero-pre-sin.png 1400w\" sizes=\"(max-width: 421px) 100vw, 421px\" \/><\/p>\n<p data-start=\"2453\" data-end=\"2699\" data-is-last-node=\"\" data-is-only-node=\"\">There are many other deployment possibilities for iberDok within digital transformation plans in the financial or insurance sector, such as smart forms or guided document generation. <a href=\"https:\/\/iberdok.com\/en\/contact\/\">Contact<\/a> our team to learn more and request a personalized demo.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":14641,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[77],"tags":[],"class_list":["post-14643","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uses"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - 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