Currently, almost all the relationships that are established between organizations and/or individuals have the document as a supporting element: proposals, brochures, offers, contracts, procedures, citations, notifications, forms, inspections, quality documentation, work orders, extracts, invoices, reports, consultation information, commercial documentation… It is easy to perceive the large number of documents that are generated, the great value they represent, the effort and money involved in their generation, as well as the clear image that they convey of the organization itself. We have detailed in a complete ebook all the essential elements to manage communication with clients through documents effectively:

  • First focus on document composition
  • Representation of the basic phases of composition
  • Key process: document generation
  • Strategic decisions in the communications generation process
  • How to make document creation efficient
  • Business technology solution